Retell AI Voice AI vs Bland AI Voice AI

Desteklenen LLM Modelleri

“If your call is powered by an OpenAI LLM and OpenAI becomes temporarily unavailable, Retell AI will automatically route that conversation through a hosted backup model.”

Kendi LLM'ini Getir (BYO-LLM)

“For conversational AI, latency is very important, so chaining of multiple LLM calls might not be favorable.”

Lokal / Self-hosted Model

“For conversational AI, latency is very important, so chaining of multiple LLM calls might not be favorable.”

Lokal / Self-hosted Model

“Self-hosted and on-premises deployments are available for the most sensitive workloads.”

TTS (Ses Sentezi) Motoru

“If your AI voice agent is using a specific TTS provider (e.g., ElevenLabs) and that service becomes unavailable, Retell AI will automatically fall back to a secondary voice provider.”

Ses Klonlama / Özel Marka Sesi

“The voice of the AI agent to use. Accepts any form of voice ID, including custom voice clones and voice presets.”

Native Türkçe

“Every language your agent uses must be supported by both a voice (text-to-speech) provider and a speech recognition (ASR) provider.”

Native Türkçe

“Select a supported language of your choice. Optimizes every part of our API for that language - transcription, speech, and other inner workings.”

Desteklenen Dil Sayısı

“Bland supports 40+ languages natively, with real-time translation available in 23 of them.”

Söz Kesme (Interruption)

“Graceful handling of mid-conversation interruptions”

Söz Kesme (Interruption)

“Adjusts how patient the AI is when waiting for the user to finish speaking. Lower values mean the AI will respond more quickly, while higher values mean the AI will wait longer before responding.”

DTMF (Tuşlama) Desteği

“Telephony features like voicemail detection, call transfer, press digits (DTMF)”

Canlı Temsilciye Aktarım

“Add the Transfer Call tool to a Retell single or multi-prompt agent to route phone calls to human agents or other numbers”

Canlı Temsilciye Aktarım

“A phone number that the agent can transfer to under specific conditions - such as being asked to speak to a human or supervisor.”

Outbound Arama / Kampanya

“+$0.10/outbound call”

Outbound Arama / Kampanya

“Configuration for handling voicemails during outbound calls”

Telesekreter Algılama (AMD)

“Telephony features like voicemail detection, call transfer, press digits (DTMF)”

Telesekreter Algılama (AMD)

“Configuration for handling voicemails during outbound calls”

Bilgi Tabanı / RAG

“If you have a large knowledge base, consider using RAG to filter out only the relevant information”

Bilgi Tabanı / RAG

“The knowledge base node is used to connect your agent to a knowledge base, to answer any questions the user has.”

Fonksiyon Çağırma / API Aksiyonları

“integrates seamlessly via function calling”

Fonksiyon Çağırma / API Aksiyonları

“Add custom tools and knowledge bases to your call for your agent to call upon.”

SIP Trunk Desteği

“Elastic SIP trunking is the recommended way to integrate with your telephony provider that supports elastic SIP trunking.”

SIP Trunk Desteği

“Bland supports SIP connectivity for enterprise customers who wish to connect directly from their own telephony infrastructure or contact center platform.”

BYOC (Kendi Operatörünü Getir)

“Integrate Retell voice agents with your own telephony provider using elastic SIP trunking or imported numbers from Twilio, Telnyx, and Vonage.”

BYOC (Kendi Operatörünü Getir)

“BYOT (Bring Your Own Twilio) customers do not pay transfer fees.”

Türkiye PSTN / Numara

“If your telephony provider does not support elastic SIP trunking, or you have more complicated telephony setup that cannot use elastic SIP trunking, you can dial the call to a specific SIP uri.”

Türkiye PSTN / Numara

“SIP usage is billed the same as standard voice minutes, regardless of whether the call is made through PSTN or SIP.”

SMS / Metin Takibi

“$0.01/Msg”

SMS / Metin Takibi

“Bland charges based on the actual resources consumed across voice, SMS, and other interaction types.”

REST API

“Create a new agent”

REST API

“Custom key-value data you send with the call. This information is available as variables inside your prompt, pathway, or tools — but only if the call is answered.”

Webhook / Olay Akışı

“When the call ends, call information is sent to this webhook URL.”

Hazır CRM Konektörleri

“Works with your current telephony, CRM, and scheduling stack. Bring any software or tool with zero friction.”

No-Code Akış Tasarımcısı

“Conversation flow agents allow you to create multiple nodes to handle different scenarios in conversations.”

No-Code Akış Tasarımcısı

“Conversational pathways are our new way of prompting Bland that has led to major breakthroughs in realism.”

GDPR Uyumu

“GDPR — compliant via AWS infrastructure with a GDPR-compliant Data Processing Addendum.”

GDPR Uyumu

“Bland holds SOC 2 Type I and Type II, HIPAA, PCI DSS, and GDPR certifications.”

SOC 2

“SOC 2 Type 1 and Type 2 — independently audited controls for security, availability, and confidentiality.”

SOC 2

“Bland holds SOC 2 Type I and Type II, HIPAA, PCI DSS, and GDPR certifications.”

PCI DSS

“Bland holds SOC 2 Type I and Type II, HIPAA, PCI DSS, and GDPR certifications.”

Türkiye'de Veri Yerleşimi

“does not currently operate services within the European Union”

Türkiye'de Veri Yerleşimi

“BAA, SSO, data residency”

PII Maskeleme

“Privacy and PII controls — choose what data is stored per agent (everything, exclude PII, or basic attributes only).”

Veri Saklama Kontrolü

“Data Retention Policy — set per-agent retention from 1 day up to 2 years for transcripts, recordings, and logs.”

Uptime SLA

“Retell AI ensures a 99.99% guarantee, providing businesses with the reliability they need to maintain continuous service and minimize downtime.”

Halka Açık Status Sayfası

“All Systems Operational”

Analitik Panosu

“Sign up for a free account on the Retell dashboard, where you'll receive $10 of free usage.”

Analitik Panosu

“Customers use it to build, run, and monitor AI phone agents that hold real conversations at scale.”

Çağrı Kaydı

“To record your phone call, set record to true. When your call completes, you can access through the recording_url field.”

Halka Açık Fiyat

“$0.07-$0.31 / min for AI Voice Agents”

Halka Açık Fiyat

“$0.14/min”

Ücretsiz Deneme

“$10 in free credits”

Ücretsiz Deneme

“2 credits + an inbound number ($15/mo value)”

Türkiye Varlığı

“Yes. Retell complies with the General Data Protection Regulation (GDPR) by utilizing Amazon Web Services (AWS)”

Türkiye Varlığı

“San Francisco”