Callby Voice AI vs Freya Voice AI vs Teneo.ai Voice AI

Kendi LLM'ini Getir (BYO-LLM)

“OpenAI, Azure OpenAI, Anthropic, Google Gemini, Cerebras, DeepSeek, Groq, Ollama, Perplexity and X.ai”

Kendi LLM'ini Getir (BYO-LLM)

“Experience unmatched accuracy, control, and scalability in CCaaS. Your choice, your control, any Generative AI model.”

Lokal / Self-hosted Model

“OpenAI, Azure OpenAI, Anthropic, Google Gemini, Cerebras, DeepSeek, Groq, Ollama, Perplexity and X.ai”

Ses Klonlama / Özel Marka Sesi

“Teneo integrates with any speech provider to create ultra-realistic, industry-specific voices tailored to your brand.”

Native Türkçe

Native Türkçe

“İnsan Gibi Konuşan, Sesli Yapay Zekâ Agentları”

Native Türkçe

“The partnership will deliver solutions including autonomous customer service agents capable of handling complex inquiries in Turkish and English”

Görüşme İçi Dil Değiştirme

“They interrupt, change direction, code-switch between languages and use industry-specific terms. Teneo understands them.”

Özel Sözlük / Telaffuz

“We also offer accent-specific localization and libraries using native tools to ensure high performance in every market.”

Söz Kesme (Interruption)

Söz Kesme (Interruption)

“Customers don't speak in scripts. They interrupt, change direction, code-switch between languages and use industry-specific terms. Teneo understands them.”

Canlı Temsilciye Aktarım

“Şikayetleri alır, kaydeder, çözümlendirir ve doğru birime yönlendirir.”

Canlı Temsilciye Aktarım

“Route tasks, trigger actions, and hand over to humans when needed; while preserving context across systems and channels.”

Outbound Arama / Kampanya

“Callby.ai, inbound ve outbound müşteri iletişimini doğal ses etkileşimleri ve aksiyon alabilen yapay zeka müşteri temsilcileriyle yönetir.”

Outbound Arama / Kampanya

“Freya securely manages inbound and outbound calls to your customers”

Outbound Arama / Kampanya

“Reduce wait times and enhance customer satisfaction with inbound and outbound calls using voice AI.”

Bilgi Tabanı / RAG

“The advanced RAG technology enables these AI agents to access and utilize vast amounts of enterprise data in real-time, ensuring that responses and decisions are always based on the most current and relevant information available.”

Fonksiyon Çağırma / API Aksiyonları

“creates appointments, reschedules and confirms them in real-time with seamless integration to your internal systems”

Fonksiyon Çağırma / API Aksiyonları

“Define agent goals, control LLM usage, and enable real-time decision-making across multiple tools and models.”

Otomatik Görüşme Özeti

“Callby automatically generates a call summary at the end of each interaction, compiling key information and helping agents save time.”

Duygu / Niyet Analizi

Guardrail / Konu Sınırlama

Guardrail / Konu Sınırlama

“Every response Teneo gives a customer is validated against your business rules and approved knowledge base. No hallucinations. No off-script answers. Full audit trail.”

SIP Trunk Desteği

“Twilio, Telynx, 3CX, Avaya, Genesys, Cisco, Alotech, Tegsoft”

Eşzamanlı Çağrı Kapasitesi

WhatsApp

“WhatsApp, social media, and other messaging platforms”

Web Sesli Asistan Widget'ı

“Requests via website and mobile app”

REST API

“Seamlessly integrate Teneo into your platform with stable, versioned APIs for managing the full agent lifecycle; create, update, test, deploy and enable real-time observability, optimization, and smooth upgrades.”

Test / Sandbox Ortamı

“Build and deploy AI agents in minutes with Teneo's low-code, easy to use UI Agent Builder. Reuse goals, skills, and personalities with built-in testing, versioning, and environment controls.”

No-Code Akış Tasarımcısı

“Teneo's Agentic AI approach gives you a native, no-code environment to create flexible, goal-driven AI Agents.”

Hazır Senaryo Şablonları

“Drag-and-drop flows, templates, and reusable nodes speed up delivery without limiting advanced teams.”

Canlıya Alma Süresi

“Most customers launch a pilot within 2 to 4 weeks.”

KVKK Uyum Beyanı

“KVKK-compliant infrastructure”

KVKK Uyum Beyanı

“KVKK”

GDPR Uyumu

GDPR Uyumu

“GDPR”

GDPR Uyumu

“Teneo is GDPR, EU AI Act and alike legislation compliant with regard to data protection.”

ISO 27001

ISO 27001

“Our entire organization is ISO 27001 certified, and our certificate and annex scope is available below.”

SOC 2

“SOC”

SOC 2

“Teneo SaaS delivery is covered by our SOC 2 Type I and II report for the common Trust Service Principle: Security.”

PII Maskeleme

“Protect your enterprise against prompt injection and data leaks with Teneo's built-in PII detection, redaction, and LLM safety controls; keeping your AI secure and compliant.”

Veri Saklama Kontrolü

“Control Data Retention times, export the data where you see fit and even deploy your own Client-Managed encryption of Dialogue Data.”

Rol Bazlı Erişim (RBAC)

“Teneo Voice AI uses enterprise-grade encryption, supports role-based access control (RBAC), and complies with standards like ISO 27001, EU AI Act, and GDPR.”

Denetim Kayıtları (Audit Log)

“No hallucinations. No off-script answers. Full audit trail.”

Analitik Panosu

“Anlık verilerle müşteri taleplerini, çağrı performansını ve operasyonel süreçleri tek ekrandan takip edebilirsiniz.”

Analitik Panosu

“Gain clear visibility into active LLMs, personalities, and goals for easier management and optimization.”

Çağrı Kaydı

Canlı İzleme

Otomasyon / Containment Oranı

“Success is measured using KPIs like call containment rate, cost per call, average handle time, CSAT, and first call resolution.”

Containment Oranı (Ölçülen)

“Of calls resolved end-to-end at one of our largest deployments”

Türkçe Destek

“Callby AI ile 30+ dilde, 7/24 hizmet sunun, müşteri memnuniyetini en üst seviyeye çıkarın.”

Türkçe Destek

“Demoyu İnceleyin”

Türkçe Destek

“all delivered through Vodafone's reliable infrastructure with local support and implementation services”

Halka Açık Dokümantasyon

Halka Açık Dokümantasyon

“If you don't have access yet, fill out this form and our team will review your request.”

Profesyonel Hizmet / Çözüm Mühendisliği

“Custom AI agent built by Teneo's experts”

Halka Açık Fiyat

“Request a Demo”

Halka Açık Fiyat

“See the Demo”

Ücretsiz Deneme

“Be among the first to try Teneo 8, the next generation of Agentic AI. For a limited time, we're offering select organizations a complimentary proof of concept.”

Türkiye Varlığı

“Callby.ai is an AI-powered customer communication platform developed under the assurance of Arkenom Technology.”

Türkiye Varlığı

“Freya; müşterilerinizle olan inbound ve outbound çağrıları güvenli bir şekilde yönetir”

Türkiye Varlığı

“Turkish enterprises will gain access to Teneo's conversational IVR, AI agent orchestration, multilingual voice automation, and enterprise-grade governance features, all delivered through Vodafone's reliable infrastructure with local support and implementation services.”