ElevenLabs Voice AI vs Teneo.ai Voice AI

Kendi LLM'ini Getir (BYO-LLM)

“Using your own custom LLM is supported by specifying the endpoint we should make requests to and providing credentials through our secure secret storage.”

Kendi LLM'ini Getir (BYO-LLM)

“Experience unmatched accuracy, control, and scalability in CCaaS. Your choice, your control, any Generative AI model.”

Lokal / Self-hosted Model

“Isolated environments are completely separate ElevenLabs workspaces, available via a different address on the web.”

STT (Konuşma Tanıma) Motoru

“Teneo integrates with any speech provider to create ultra-realistic, industry-specific voices tailored to your brand.”

Ses Klonlama / Özel Marka Sesi

“Create a lifelike voice in moments using just a 10-second recording.”

Ses Klonlama / Özel Marka Sesi

“Teneo integrates with any speech provider to create ultra-realistic, industry-specific voices tailored to your brand.”

Native Türkçe

“English (USA, UK, Australia, Canada), Japanese, Chinese, German, Hindi, French (France, Canada), Korean, Portuguese (Brazil, Portugal), Italian, Spanish (Spain, Mexico), Indonesian, Dutch, Turkish, Filipino”

Native Türkçe

“The partnership will deliver solutions including autonomous customer service agents capable of handling complex inquiries in Turkish and English”

Görüşme İçi Dil Değiştirme

“The agent will automatically switch voice and responses to match detected languages.”

Görüşme İçi Dil Değiştirme

“They interrupt, change direction, code-switch between languages and use industry-specific terms. Teneo understands them.”

Özel Sözlük / Telaffuz

“We also offer accent-specific localization and libraries using native tools to ensure high performance in every market.”

Söz Kesme (Interruption)

“Interruption handling determines whether users can interrupt your assistant while it's speaking.”

Söz Kesme (Interruption)

“Customers don't speak in scripts. They interrupt, change direction, code-switch between languages and use industry-specific terms. Teneo understands them.”

Canlı Temsilciye Aktarım

“The transfer_to_number system tool allows an ElevenLabs agent to transfer the ongoing call to a specified phone number or SIP URI when certain conditions are met.”

Canlı Temsilciye Aktarım

“Route tasks, trigger actions, and hand over to humans when needed; while preserving context across systems and channels.”

Outbound Arama / Kampanya

“Batch Calling enables you to initiate multiple outbound calls simultaneously using your configured ElevenLabs agents.”

Outbound Arama / Kampanya

“Reduce wait times and enhance customer satisfaction with inbound and outbound calls using voice AI.”

Bilgi Tabanı / RAG

“Knowledge bases allow you to equip your agent with relevant, domain-specific information.”

Bilgi Tabanı / RAG

“The advanced RAG technology enables these AI agents to access and utilize vast amounts of enterprise data in real-time, ensuring that responses and decisions are always based on the most current and relevant information available.”

Fonksiyon Çağırma / API Aksiyonları

“Tools give your assistant the ability to make external function calls to third party apps so you can get real-time information.”

Fonksiyon Çağırma / API Aksiyonları

“Define agent goals, control LLM usage, and enable real-time decision-making across multiple tools and models.”

Guardrail / Konu Sınırlama

“Every response Teneo gives a customer is validated against your business rules and approved knowledge base. No hallucinations. No off-script answers. Full audit trail.”

SIP Trunk Desteği

“SIP (Session Initiation Protocol) trunking allows you to connect your existing telephony infrastructure directly to ElevenLabs Agents.”

BYOC (Kendi Operatörünü Getir)

“Connect your Private Branch Exchange (PBX) or SIP-enabled phone system to ElevenLabs' voice AI platform”

Türkiye PSTN / Numara

“Calls from your SIP trunk are routed to the ElevenLabs platform using your configured SIP INVITE address.”

Web Sesli Asistan Widget'ı

“Customize the widget's appearance, text content, language selection, and more.”

REST API

“Seamlessly integrate Teneo into your platform with stable, versioned APIs for managing the full agent lifecycle; create, update, test, deploy and enable real-time observability, optimization, and smooth upgrades.”

Test / Sandbox Ortamı

“Build and deploy AI agents in minutes with Teneo's low-code, easy to use UI Agent Builder. Reuse goals, skills, and personalities with built-in testing, versioning, and environment controls.”

Hazır CRM Konektörleri

“Connect with CCaaS, CRMs, channels, ITSMs, commerce, data tools and more; without additional infrastructure changes.”

No-Code Akış Tasarımcısı

“Teneo's Agentic AI approach gives you a native, no-code environment to create flexible, goal-driven AI Agents.”

Hazır Senaryo Şablonları

“Drag-and-drop flows, templates, and reusable nodes speed up delivery without limiting advanced teams.”

Canlıya Alma Süresi

“Most customers launch a pilot within 2 to 4 weeks.”

GDPR Uyumu

“ElevenLabs is SOC 2 Type II, ISO 27001, and PCI DSS Level 1 certified, with HIPAA and GDPR attestations.”

GDPR Uyumu

“Teneo is GDPR, EU AI Act and alike legislation compliant with regard to data protection.”

ISO 27001

“ElevenLabs is SOC 2 Type II, ISO 27001, and PCI DSS Level 1 certified, with HIPAA and GDPR attestations.”

ISO 27001

“Our entire organization is ISO 27001 certified, and our certificate and annex scope is available below.”

SOC 2

“ElevenLabs is SOC 2 Type II, ISO 27001, and PCI DSS Level 1 certified, with HIPAA and GDPR attestations.”

SOC 2

“Teneo SaaS delivery is covered by our SOC 2 Type I and II report for the common Trust Service Principle: Security.”

PCI DSS

“ElevenLabs is SOC 2 Type II, ISO 27001, and PCI DSS Level 1 certified, with HIPAA and GDPR attestations.”

Türkiye'de Veri Yerleşimi

“ElevenLabs has released additional storage locations in the EU, India, and Singapore.”

PII Maskeleme

“Choose what data to keep - from redacting specific PII to full Zero Retention Mode”

PII Maskeleme

“Protect your enterprise against prompt injection and data leaks with Teneo's built-in PII detection, redaction, and LLM safety controls; keeping your AI secure and compliant.”

Veri Saklama Kontrolü

“Control how sensitive data is managed through regional data residency and Zero Retention Mode configurations.”

Veri Saklama Kontrolü

“Control Data Retention times, export the data where you see fit and even deploy your own Client-Managed encryption of Dialogue Data.”

Rol Bazlı Erişim (RBAC)

“Teneo Voice AI uses enterprise-grade encryption, supports role-based access control (RBAC), and complies with standards like ISO 27001, EU AI Act, and GDPR.”

Denetim Kayıtları (Audit Log)

“No hallucinations. No off-script answers. Full audit trail.”

Analitik Panosu

“Track live agent interactions and key metrics like latency, cost, and resolution rates through enterprise-grade analytics and performance dashboards.”

Analitik Panosu

“Gain clear visibility into active LLMs, personalities, and goals for easier management and optimization.”

Canlı İzleme

“Track metrics like latency, success rates, cost per call in real time.”

Otomasyon / Containment Oranı

“Success is measured using KPIs like call containment rate, cost per call, average handle time, CSAT, and first call resolution.”

Containment Oranı (Ölçülen)

“Of calls resolved end-to-end at one of our largest deployments”

Türkçe Destek

“all delivered through Vodafone's reliable infrastructure with local support and implementation services”

Halka Açık Dokümantasyon

“If you don't have access yet, fill out this form and our team will review your request.”

Profesyonel Hizmet / Çözüm Mühendisliği

“Custom AI agent built by Teneo's experts”

Halka Açık Fiyat

“$0.080”

Fiyat Modeli

“15 minutes”

Ücretsiz Deneme

“15 minutes”

Ücretsiz Deneme

“Be among the first to try Teneo 8, the next generation of Agentic AI. For a limited time, we're offering select organizations a complimentary proof of concept.”